Appointments for consular assistance
From now on, access to the Consular Department is by appointment only.
This means that also applicants for passports, certified copies or translations amongst others have to book an appointment beforehand online:
Please make sure you book in the correct category. If you need for example a certified copy, please book an appointment in this category.
For certain categories you can now also book an appointment in the afternoon.
The booked appointments are for the person who has booked only. This means it is not possible to book for one person and come with additional people. Also appointments cannot be switched.
Appointments are free of charge. Please do not use the help of agents to book appointments as any misuse in your name is to your disadvantage.
If you cannot make it to the booked appointment it is possible to cancel the appointment online and book a new one.
The new system will help to shorten the waiting period and allow yourself and the Embassy to plan ahead. It is therefore beneficial to both sides.